FAQ
Find your answers here
How long does shipping take?
Shipping typically takes 2–5 business days, depending on your location.
What is the return policy?
To arrange a return, please reach out to us through our Contact page.
We offer a 14-day return policy, and currently, return shipping costs are the responsibility of the customer. Please note, a $5.00 restocking fee will be applied to all returns.
What payment options do you accept?
We accept all major debit and credit cards, as well as PayPal.
Please note, we do not accept personal checks, money orders, or direct bank transfers.
Need Help with Sizing?
We understand that sizing can be a concern, and we're here to help!
Most of our items run true to size, but please note that Zenana tends to run oversized, so we typically recommend sizing down for a better fit.
If you have any questions about fit or measurements, feel free to contact us through the Contact tab — we’re happy to assist!
We also do our best to provide helpful sizing notes in the product descriptions.
How much does shipping cost?
We offer a flat rate shipping fee of $9.21 on all orders, and we ship via USPS.
If you're local, you can take advantage of our free local pickup option — just select it at checkout!
Couldn't find your answer?
Need more help? If you couldn’t find the information you were looking for, feel free to reach out to us directly. Our team is here and ready to assist you.